Asia Digital Australia

3:14:32 PM: Cross Cultural Intelligence Day One, you can read it here http://bit.ly/TgrBc

3:18:09 PM: We will join Dr Margaret Byrne for our live blog from 9AM Sydney time, you can watch on the site http://bit.ly/7yai1 or on twitter

4:05:48 PM: @MissHoolia introducing the day and introducing Margaret Byrne

4:07:32 PM: Commencing cultural intelligence for leaders in the 21st century

4:11:45 PM: opening the curtains, natural light helps to keep a team energised over two days

4:15:25 PM: you cant generate creative responses to complex cross cultural situations with out insight based on knowledge

4:16:45 PM: motivation + insight + skills = more productive interactions leading to better quality outcomes

4:21:40 PM: motivation: all of us have bias toward our own group, and this is right, however if we all think we are perfect this is a problem

4:22:45 PM: motivation: within our self esteem we must have room for change whilst maintaining a reasonable ego

4:27:16 PM: growing up and largely feeling good about our cultural group means its difficult to work cross cultures by nature

4:31:17 PM: every culture is as great as ours; this is not cultural intelligence, the professional challenge is very different

4:35:08 PM: we have to manage our biases and not suggest that we have no bias at all

4:38:26 PM: we will never have enough knowledge to fully and deeply understand all the worlds cultures, but we can develop skills to adapt

4:48:06 PM: cultures are learned, shared, patterned, changing, holistic, you aren’t born with a culture, and culture changes slowly

4:51:25 PM: the skill of observation is critical, noticing ourselves and noticing others, moving closer to or further from our goal in interactions

4:55:05 PM: generalising: open to learn, map only versus stereotyping: not open to change, fixed, territory

5:21:50 PM: looking at the Hoftede’s Rankings across countries, interesting Australia rates 90 on individualism versus most countries collectivism

5:23:00 PM: all english speaking countries cluster on the individualist end of the scale

5:23:45 PM: Australia is an “I” based culture

5:25:57 PM: highly collectivist cultures are “we” based, interesting Aboriginal culture is highly “we”based, immediate clash against AU “I” culture?

6:03:18 PM: managing individualist: focus on individual goals and kpi’s, value triggers, welcome initiatives, individual rewards

6:06:49 PM: managing collectivists: team based goals and benefits, be conscious of your leadership requirements, pay attention to team feelings

6:12:53 PM: it is possible for individualist cultures to form collectives in a work environment, more on this tomorrow

7:03:09 PM: 96% of Australians wouldn’t help boss paint house versus only 28% china, interpretive results

7:07:09 PM: anthropologists call Australia a super-egalitarian culture/society

7:15:56 PM: think about the cultural explanation of …ie and ….o in Aus, example davo and veggie

7:31:46 PM: most corporations dont understand the advantage of hiring an employee that has OS experience

8:25:41 PM: Question for the twiter-sphere, why do Australians put an O and I on words, davo, Vegi? Answer later today, what do you think?

8:26:57 PM: RT @asiadigitalau: Question for the twiter-sphere, why do Australians put an O and I on words, davo, Vegi? Answer later what do u think?

9:05:18 PM: discussing universalism and the need for procedures to respond to issues versus particularism and relationships to resolve

9:26:46 PM: complementary schismogenesis : two people compliment each other to create a communication breakdown

9:34:16 PM: key take out word; adjustment, how can we adjust our approach to solve issues

9:46:49 PM: communication preferences = tip of the ice berg, values are important below the water

10:43:18 PM: discovering the rational linear style of australian information in writing and presenting

10:45:09 PM: interesting to look at where the point is put in communication and how the point is led up to

11:06:59 PM: in AU if you find it difficult to get a turn to speak in meetings this will become a serious handicap

11:14:02 PM: north and south east asian in meeting pause between speakers and often have trouble getting a say in an AU meeting

11:30:58 PM: back channeling is important for communicating men to women, acknowledgment and the style is highly collaborative

11:45:32 PM: working across cultures there are always ideas which become stumbling blocks

11:48:47 PM: there are a range of core basic words that translate across cultures which can be used as building blocks

12:06:19 AM: writing cultural scripts to assist in explaining difficult terms

12:20:23 AM: big wow, cultural scripts are incredible, turn complex terms into basic explanations http://bit.ly/ST8YR

12:27:34 AM: why australians convert words with I and O etc on the end, like Davo? Linguists say this is anti-intelligence

12:28:53 AM: Day One has wrapped up on Cross Cultural Management, back for day two tomorrow at 9AM Sydney Time